Privacy Policy

1. Introduction

Kunming Miandi International Commerce and Trade Co., Ltd. ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit www.miandi.shop (the "Site") or use our services. We comply with PIPL and GDPR where applicable.

2. Information We Collect

2.1 Information You Provide

• Contact Details: Name, email, phone, company, job title from forms or inquiries.
• Communications: Messages, feedback, documents shared via contact channels.
• Business Information: Project requirements, specifications, company details shared during consultations.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time on site, referring URLs, navigation patterns.
• Device Data: IP address, browser, operating system, device identifiers.
• Cookies: We use cookies for functionality and analytics (see Section 5).

3. How We Use Your Information

• Service Delivery: Responding to inquiries, providing quotes, delivering services, fulfilling contracts.
• Communication: Administrative messages, updates, security alerts, support.
• Improvement: Analyzing usage, troubleshooting, optimizing services.
• Marketing: Relevant content with consent only. Opt out anytime.
• Legal: Complying with laws, regulations, legal processes.
• Security: Fraud prevention, access control, incident response.

4. Legal Basis (GDPR)

EEA residents: consent, contractual necessity, legitimate interests, legal obligations.

5. Cookies

Essential cookies (required), analytics cookies (usage analysis), functional cookies (preferences). Manage via browser settings. Disabling may affect functionality.

6. Data Sharing

We never sell your data. May share with service providers (contractually bound), for legal requirements, business transfers, or with your consent.

7. Data Retention

Inquiries: 2 years. Client records: contract + 5 years. Marketing: until opt-out. Analytics: anonymized. Secure deletion when no longer needed.

8. Data Security

Encryption (TLS/SSL), access controls, security audits, employee training, secure infrastructure. No absolute guarantee but we follow industry best practices.

9. Your Rights

Access, rectify, erase, restrict, port, object, withdraw consent. Contact support@miandi.shop. Response within 30 days.

10. International Transfers

Data may cross borders with safeguards including Standard Contractual Clauses.

11. Third-Party Links

Not responsible for external site practices. Review their policies.

12. Children

Not for under 16. Delete data collected from children without consent.

13. Changes

We may update. Revised date posted. Periodic review recommended.

14. Contact

Kunming Miandi International Commerce and Trade Co., Ltd.
Room KB255L, Daguan Street, Daguan Street, Wuhua District, Kunming, Yunnan, China
Email: support@miandi.shop
Phone: +86 187-5378-5539